We need help in implementing an ISO compliant system We need help in training our Internal Auditors We need outside help in conducting internal audits We need someone to conduct a Gabp Assessment of our system We need help with developing a customer satisfaction program We would like more specific information on course outlines
AL KITLICA

Al Kitlica is the CEO of Quality Applications, Inc.  Since 1989, Mr. Kitlica has conducted approximately two hundred and sixty-five public or in-house seminars on ISO 9000 and related Quality Management System topics and assisted over ninety-four organizations in becoming ISO or QS9000 certified and registered. He has emerged as one of a handful of ISO Quality Professionals with true depth of knowledge within this field. Each seminar conducted by Mr. Kitlica represents designed instruction with a high degree of entertainment value. Seminar attendees learn as Mr. Kitlica recalls hundreds of real life anecdotes which reinforce the beneficial principles of ISO!  Seminar participants learn while having fun!

As a consultant, Mr. Kitlica's approach is to function as a "change agent" within his client's organization. ISO team members significantly improve their knowledge of quality systems through his coaching. ISO installations conducted by Quality Applications, Inc. represent a “Technology Transfer Process”. 

Mr. Kitlica has over twenty years of quality management experience with Johnson & Johnson and Motorola Aerospace along with nearly twenty years of experience in implementing fully, ISO- compliant Quality Management Systems. He was also one of the first fifty ISO 9000 registered Quality System Lead Auditors in the United States.

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