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ISO FASTRACK PROGRAM:
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This is a proven, structured approach to Implementing ISO or TS 16949.
We treat ISO Implementation as a formal project with milestone charts
and action items. It entails training, documentation, implementation
and auditing
to assure “ISO Readiness”. Organizations having as few as fifty and as
many as twenty-two thousand employees have embraced it. To receive
a detailed, three-page outline of this implementation plan, please
click here to use our
Quick EZ Form.
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7-STEP ISO ROADMAP:
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This is the MODEL that we overlay on our ISO FASTRACK PROGRAM: It has
been derived from more than ten years of ISO Implementation experience.
Its roots are based on group dynamics, that is, working with small groups
of people to reach organizational goals, improving the Quality System and
achieving ISO certification. It starts with Management Commitment. There
are no surprises in our approach. Without strong, clear, unwavering Management
Commitment to the ISO Project, no amount of consulting can “muscle” ISO
into place. To receive a fourteen-page Power Point presentation about our
7-STEP ISO ROADMAP, please click
here to use our
Quick EZ Form.
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1-DAY COURSE “HARVESTING CUSTOMER PERCEPTIONS” |
Target audience is: Marketing, Technical or Customer Service, Quality,
Design and all other key Quality Management System Implementers. This
course emphasizes ten different tools to harvest information on customer
dissatisfaction,
satisfaction and delight from the customer. Emphasis is on capturing
the customer’s perception on how requirements are being met and developing
trackable metrics to monitor the organization’s improvement. Please click
here to use our Quick EZ Form. |
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2-DAY PROCESS AUDITING SEMINAR: |
The target audience for this seminar is the entire Internal Audit Pool,
the ISO Management Representative and other key ISO implementers. Positrol
Audit Plans are emphasized along with a shift to Performance-based Assessments
including evaluation of reported Quality Management System metrics and
goals. This course represents 1.4 CEU’s. Please click
here to use our Quick EZ Form. |
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3-DAY INTERNAL AUDIT WORKSHOP:
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This course is targeted toward an organization's internal auditor pool. It is comprehensive and initiates with a complete review of audit plans, audit schedules, audit checklist creation, process, system and subsystem auditing strategies and nonconformance classifications. The course culminates with one full day of subsystem audits within the organization as a practical learning exercise.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (2.1 CEU's.) Please note: This course is also available in Spanish.
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2-DAY ISO 9000:2000 TRANSITION TRAINING COURSE:
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This course is quite technical and is targeted at auditors who must become certified to the new ISO 9000:2000 Standard and ISO Implementers who must have a practical, working knowledge of the substantive changes to the standard. It covers the seven significant direction changes, the seven new quality principles, and the forty-four specific “shall statement” changes found in the 2000 Standard. Course culminates with a ninety-minute exam that must be passed to become certified to the new standard.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house and public seminar information
will be E-mailed to you. (1.4 CEU's)
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4 and ½ DAY REGISTERED LEAD AUDITOR COURSE:
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Many of our past course participants feel that this is the toughest seminar
they have ever attended. This course is demanding and requires not
fewer than eleven hours of classroom and evening work from Day 1 through
Day 4.
It culminates with an actual Pre-assessment Closing Meeting during
the morning of Day 5 followed by a two-hour RAB Standardized exam
and a one-hour QAI exam.
Passing this course is a training requirement and fulfills part of
the overall requirements to become a certified and registered auditor
with IRCA in London
or RAB in the U.S.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house and public seminar information
will be E-mailed to you. This course is offered in conjunction with
Gladhill and Associates, an RAB Registered and Approved course. (4.4
CEU's)
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3-DAY ISO 9000 IMPLEMENTATION SEMINAR:
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This course is targeted at ISO Management Representatives, ISO Team Members, ISO Element Champions and other key quality system implementers. The intent of the course is to “demystify” the requirements of the ISO Standard while emphasizing foundation documentation such as: Management Review, Document Control, Process Control, Corrective and Preventive Action, Internal Audit and Records Management. The course also reviews the eight, new quality principles introduced in the ISO 9000:2000 Standard with special emphasis on Customer Satisfaction Metrics.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (2.1 CEU's.)
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1-DAY ISO 14000 MANAGEMENT OVERVIEW COURSE:
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This course is for managers and prospective ISO 14000 implementers. The intent is to familiarize the participant with Environmental Aspects and Environmental Impact as related to applicable state and federal laws. A clear distinction is made between the self-assessment and “compliance approach” vs. actual ISO 14000 Certification through a third party Registrar. This course emphasizes ISO 14001 Environmental Management Systems and ISO 14004 covering principles, systems and supporting techniques.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (0.7 CEU's.)
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1-DAY QUALITY COST COURSE:
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This is positively the most forgotten tool in Quality Systems today! This course shows the true benefit of proper classification and cost capturing of causes on non-linearity. This course is targeted at: quality system practitioners, Quality Engineers, Process Engineers, and Industrial Engineers, Manufacturing Managers and Accounting Managers. Participants learn exactly how to classify sources of costs into Preventive, Appraisal, Internal and External Failures. Participants will see the inverse relationship that can be achieved between proactive assessment processes and reactive external failure costs. Course includes a 120-page text for participants to read prior to seminar.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (0.7 CEU's.)
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1-DAY SUPPLIER PARTNERING COURSE:
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The essence of this course was presented at the 46th Annual ASQC National Convention. The targeted groups are: Purchasing Managers, Buyers, Quality Managers, Supplier Quality Engineers, and Design Assurance Managers and Engineers. It emphasizes an actual case study of the Government Electronics Group of Motorola. In this case study, “Supplier Right-Sizing” is emphasized as a key precursor to “Supplier Partnering”. This division of Motorola “right-sized” its supplier base from over 11,000 to approximately 740 suppliers in three years. Incoming lot rejects dropped from a chaotic 23% to 1% during this time period! Operational Costs for Supplier Inspection dropped by $6M!
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (0.7 CEU's.)
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2-DAY STATISTICAL PROCESS CONTROL WORKSHOP:
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Target audience for this course is shop level people such as: Machine Operators, QA Inspectors, QA Supervisors, Quality Engineers, Process Engineers, Production Supervisors and any other key personnel directly involved with production. This course emphasizes the value of real time or nearly real time analysis to improve on-going quality. Concepts of variation and extensive control charts, pre-control charts and multi-variate analysis are utilized in the workshop.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (1.4 CEU's.)
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4-DAY EXPERIMENTAL DESIGN COURSE:
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Target audience for this course is technical personnel and includes: Quality Engineers, Process Engineers, Design Engineers, Manufacturing Engineers, and all those directly involved with process improvement initiatives. This course covers linear and multi-linear regression, simple factorial and fractional factorial analysis, Taguchi L8 Arrays, and Central Composite Designs. The course philosophy is to fit the best tool into the situation at hand. Custom software is utilized to aid in the learning process.
Please click
here to use our
Quick EZ Form.
Course outlines and in-house seminar information will be E-mailed to you. (2.8 CEU's.)
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